Outlook open other user’s folder is greyed out

After googling and finding lots of solutions for this problem, I finally solved the problem. If open other user’s folder is greyed out (disabled) in Outlook 2010, the solution is:

  1. In tab Home, ensure that the cursor is placed in server mailbox
  2. Open tab File and other user’s folder icon should not be greyed out any longer

And of course, admin privilege should have been granted before 🙂

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3 Responses to Outlook open other user’s folder is greyed out

  1. Firoz says:

    Who would have thought! Thanks very much for this!

  2. alba says:

    Awesome! That fixed it for me.

  3. Karl says:

    Thanks for the info

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